Terms & Conditions

Effective Date: 05/28/2024

1. Introduction

Welcome to Cloudz Vape ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website and our services, including our delivery operations via scooter. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility

By using our website and services, you confirm that you are at least 21 years old and legally permitted to purchase tobacco and vape products in your jurisdiction. You agree to provide accurate information for age verification. ID is required for all orders for items that need age verification.

3. Orders and Payment

3.1 Ordering

When you place an order on our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in product information or pricing. Cloudz Vape reserves the right to refuse service to anyone.

3.2 Payment

We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method. Payments are processed securely by third-party payment processors.

4. Delivery

4.1 Delivery Area

We deliver to specific areas as indicated on our website. Please check our delivery zones before placing an order.

4.2 Delivery Time

Delivery times are estimates and not guaranteed. We will make reasonable efforts to deliver your order within the estimated timeframe. We are not responsible for delays caused by circumstances beyond our control.

4.3 Delivery Conditions

You must be present to receive the delivery and provide valid identification for age verification (21+). If you are not available or fail to provide valid ID, the delivery will not be completed, and you may be charged a re-delivery fee.

5. Returns and Refunds

5.1 Returns

Due to the nature of our products, returns are not accepted unless the product is defective or incorrect. If you receive a defective or incorrect product, please contact us within 7 days of delivery to arrange a replacement or refund.

5.2 Refunds

Refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to appear in your account.

6. Intellectual Property

All content on our website, including text, logos, and software, remains the property of Cloudz Vape or our licensors and is protected by intellectual property laws. While some images may be provided by suppliers, the overall arrangement and design of these elements constitute intellectual property owned by Cloudz Vape. You may not use, reproduce, or distribute any content without our express permission.

7. Limitation of Liability

To the fullest extent permitted by law, Cloudz Vape shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability to you for any claims arising from your use of our website or services is limited to the amount paid by you for the applicable order.

8. Indemnification

You agree to indemnify, defend, and hold harmless Cloudz Vape, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our website or services, your violation of these Terms, or your infringement of any rights of another.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Washington State. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Washington State.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any changes become effective constitutes your acceptance of the revised Terms.

11. Alcohol, Nicotine, and Nootropic Disclaimer - 21+ (also reffered to as "Alcohol, Nicotine & Nootropic Disclaimer*")

This website/store/product contains information about and promotes the use of alcohol, nicotine, and nootropic products. By accessing or using this website/store/product, you acknowledge and agree to the following:

Legal Age: You must be at least 21 years old to purchase or consume alcohol, nicotine, and nootropic products. By accessing this website/store/product, you affirm that you are of legal age to do so in your jurisdiction.

Responsibility: The consumption of alcohol, nicotine, and nootropic blends carries risks, including addiction, health hazards, and potential side effects. It is your responsibility to consume these products responsibly, in moderation, and in accordance with recommended dosages.

Health Warning: Alcohol, nicotine, and nootropic consumption can lead to various health issues, including but not limited to addiction, cardiovascular diseases, respiratory problems, cognitive effects, and cancer. If you have any health concerns or medical conditions, consult with a healthcare professional before consuming these products.

Legal Compliance: You agree to comply with all applicable laws and regulations regarding the purchase, possession, and consumption of alcohol, nicotine, and nootropic products in your jurisdiction.

No Endorsement: The inclusion of alcohol, nicotine, and nootropic products on this website/store/product does not constitute an endorsement or recommendation. We encourage you to make informed decisions and consume these products responsibly.

Liability Waiver: The owners/operators of this website/store/product are not liable for any damages, losses, injuries, or death resulting from the use or misuse of alcohol, nicotine, and nootropic products purchased or obtained through this platform.

Legal Disclaimer: This disclaimer is subject to change without notice. It is your responsibility to review this disclaimer periodically for any updates or changes.

By accessing or using this website/store/product, you acknowledge that you have read, understood, and agreed to this Alcohol, Nicotine, and Nootropic Disclaimer. If you do not agree with any part of this disclaimer, you must refrain from accessing or using this website/store/product.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Cloudz Vape

Address: 4540 University Wy NESeattle, WA 98105

Email Address: jyoung@cloudzvape.com

Phone Number: (206) 588-0429